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Frequently Asked Questions - FAQ

Frequently Asked Questions

What is The Stash Plug?

The Stash Plug is a discreet personal storage device designed to securely hold small personal items. It features a hidden storage compartment, medical-grade silicone construction with a plastic core, and a water-resistant threaded seal.

Is The Stash Plug body-safe?

Yes. The Stash Plug is made from premium platinum-cured medical-grade silicone that is non-porous, BPA-free, phthalate-free, and hypoallergenic.

What can I store inside?

The storage compartment is intended for small personal items such as:

  • Folded cash
  • Lubes
  • Gels
  • Powders
  • Vitamins
  • Herbs

Always ensure items fit comfortably and do not damage the storage chamber.

Is it waterproof?

It is water-resistant when properly sealed. The Stash Plug features a water-resistant threaded closure that helps protect your stored items from moisture.

Is it odor-resistant?

Yes. When fully closed, the threaded seal helps contain odors and protects the contents inside.

How do I clean it?

Wash before and after every use with warm water and mild soap. Allow it to dry completely before storing. Because it's made from non-porous medical-grade silicone, cleaning is relatively quick and easy.

How discreet is the packaging?

Every order ships in plain, unmarked packaging. Nothing on the outside identifies the contents of your purchase.

How long does shipping take?

Most orders are processed within 1–2 business days. Delivery times depend on your shipping destination and selected shipping method.

Do you ship internationally?

Yes. Please check our shipping policies below. 

What if my order arrives damaged?

If your order arrives damaged or defective, contact us within 48 hours of delivery with photos of the item and packaging. We'll work as quickly as possible to resolve the issue.

Can I return my order?

Due to the intimate nature of this product, we cannot accept returns of opened or used items. Please see our Return Policy below.

How can I contact customer support?

You can reach us anytime at TheStashPlug@gmail.com. We typically respond within 24–48 business hours.