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Frequently Asked Questions - FAQ

Frequently Asked Questions

What is The Stash Plug?
The Stash Plug is a medical-grade silicone butt plug with a built-in storage compartment. It features a plastic storage tube insert and a waterproof threaded seal, letting you carry a small amount of lube or medication for convenience.

Is The Stash Plug body-safe?
Yes. It's made from premium platinum-cured medical-grade silicone that is non-porous, BPA-free, phthalate-free, and hypoallergenic.

What can I store inside?
The storage compartment is sized for small items such as:

  • Lube
  • Small pills or medication (e.g., ED medication)

Always ensure items fit comfortably and do not stress the storage chamber. Use only water-based lubricants — do not use silicone-based lube, as it can degrade the silicone material.

Is it waterproof?
Yes. The threaded closure creates a waterproof seal, keeping the compartment secure during use.

How do I clean it?
Wash before and after every use with warm water and mild soap. Do not boil or autoclave. Wipe dry and let it air dry completely before storing. Store separately from other toys to avoid material degradation.

How discreet is the packaging?
Every order ships in plain, unmarked packaging. Nothing on the outside identifies the contents of your purchase.

How long does shipping take?
Most orders are processed within 1–2 business days. Delivery times depend on your shipping destination and selected shipping method.

Do you ship internationally?
Yes. Please check our shipping policies below.

What if my order arrives damaged?
If your order arrives damaged or defective, contact us within 48 hours of delivery with photos of the item and packaging. We'll work as quickly as possible to resolve the issue.

Can I return my order?
Due to the intimate nature of this product, we cannot accept returns of opened or used items. Please see our Return Policy below.

How can I contact customer support?
You can reach us anytime at TheStashPlug@gmail.com. We typically respond within 24–48 business hours.